Rates and Terms

Stellar Platforms is a digital marketing agency comprised of independent contractors. While the Creative Director Caelan Huntress is responsible for client communication with all projects, other vetted contractors who work with the Stellar Platforms agency will assist with technical and specialized activities as needed.

Group coaching is limited to 20 participants.

1-on-1 coaching is $5000 for 12 calls when paid in advance.

Virtual CMO is by invitation only and subject to availability.

Hourly Rates

For strategic consulting, digital production, or design, time can be reserved in 5-hour blocks at the agency rate of $500 per hour.

Communications Standards

Stellar Platforms responds to all emails within 48 hours, and all phone calls within one business day.

The fastest way for existing customers to receive service is through email to hello@stellarplatforms.com.

If your websites or emails are having technical difficulties, we move to correct the problems as soon as humanly possible, and keep you apprised of every move we make to fix it.

Standard Contract Terms

Stellar Platforms, LLC (US) and Stellar Platforms, LTD (NZ) accepts payment through Freshbooks, payable via credit card through our invoices sent via email, or directly via PayPal to payment@stellarplatforms.com.

Payment in full is required to begin work, and due on the 1st of the month for Monthly Retainers.

While these terms are standard for most of our working relationships, Stellar Platforms reserves the right to mutually agree upon different terms with a client, in writing, at the beginning of a project.

Grant of Rights

Once full payment is received, Stellar Platforms grants all rights of the work to the client, for distribution, display, and reproduction, and retains the right to display the work in our own portfolio.

Cancellation

Coaching calls cancelled with less than 48 hours notice will not be refunded. If the Client cancels a project or retainer for the Client’s convenience or for reasons not connected with the performance of Stellar Platforms, payment will not be refunded.

If the Client cancels the project for good cause related to the performance of Stellar Platforms or Caelan Huntress (e.g., neglecting the project, work being performed in a manner that is not timely and professional, etc.), payment shall be refunded in full, less the reasonable value of any deliverables accepted by the Client prior to cancellation for cause.

 

The Experience

 

Want to know what it’s like working with Stellar Platforms? Review the testimonials.